Connect with our team

Chief executive officer

Mark Gregory

Mark Gregory, CEO

Bringing decades of IT experience, Mark founded a computer support company in 2001 (later know as IT Kauai) to help Kauai businesses more fully utilize network and Internet technology. Mark has worked at Intuit, Lotus, IBM, and Arbor. 


Steve Massaro

Steve Massaro, President

Steve became part owner in 2008 after his IT company merged with IT Kauai. Steve began in IT over 20 years ago and holds several Microsoft, CompTIA, ZyXEL, and 3CX certifications.

chief operating officer

Sandy Kappe

Sandy joined IT Kauai in August 2020 and she specializes in building effective, collaborative teams. She brings over 30 years of executive leadership experience within the IT industry. Sandy splits her time between Kauai and Houston, Texas. 

hr and accounting manager

Denise Hawthorne

Denise Hawthorne
Denise oversees all of Accounts Payable, Accounts Receivable, Procurement, Payroll and Human Resources. She has been a Kauai resident for over 25 years and joined IT Kauai in November 2007. With over 27 years of industry experience working for companies like Maxim Healthcare and Pahio Resorts, Denise helps manage our office administration to keep things running smoothly. Outside of the office, Denise balances her time between family and community volunteering.

senior project engineer

Jonah Plemer

Jonah grew up on Kauai and joined the company in October 2018 as a part of the Support team. He transitioned to the Projects team as Lead Project Engineer and is a 3CX Advanced Certified Engineer. Jonah served as an Infantryman in the US Marine Corps for 5 years. He was deployed to various parts of West Africa and achieved the rank of Sergeant before returning to Kauai.

oahu office lead

Logan Alcott

Logan manages IT Kauai’s clients on Oahu from our office in downtown Honolulu. He is a 3CX Certified Engineer and is working on his CompTIA Network+ certification. Originally from Wisconsin, his family moved to Kauai in 2001. Logan previously worked at Blackhawk Security and Omao Tech. Outside of work, he dabbles in robotics.

Senior level 2 Engineer

Sameer Khatri

Level 2 engineer

Jonathan Schmerfeld

Level 1 engineer

Kichelle Momohara Pelous

level 2 engineer

Bryson Paulo

Project Engineer

Psalms Geffard

SERVice desk dispatcher

Alaric Garza

Sales & Marketing admin

Dawson Franco

Account Specialist

Kristin Kealoha

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