Connect with our team
Chief executive officer
Mark Gregory
Bringing decades of IT experience, Mark founded a computer support company in 2001 (later know as IT Kauai) to help Kauai businesses more fully utilize network and Internet technology. Mark has worked at Intuit, Lotus, IBM, and Arbor.
president
Steve Massaro
Steve became part owner in 2008 after his IT company merged with IT Kauai. Steve began in IT over 20 years ago and holds several Microsoft, CompTIA, ZyXEL, and 3CX certifications.
chief operating officer
Sandy Kappe
Sandy joined IT Kauai in August 2020 and she specializes in building effective, collaborative teams. She brings over 30 years of executive leadership experience within the IT industry. Sandy splits her time between Kauai and Houston, Texas.
vp of client services
Brad Sato
Brad joined IT Kauai in 2012 after earning a degree in Computer Information Systems from El Camino College. Brad has nearly a decade of industry experience and was promoted in May 2016 to the executive team.
sales consultant
Victor Mendes
Victor brings 10 years of sales consulting experience to IT Kauai and joined the company in August 2020. Victor began his sales career at Harman International in Lisbon, Portugal. Before working in sales, he traveled the world as an audio engineer!
service desk team lead
Vess Williams
Vess joined the team in August 2020 and has over 2 decades of IT experience in service desk support, desktop support, and field engineering. He graduated from Drake University and is currently living in Houston, Texas. Vess holds multiple certifications and was a Franklin Templeton SEAL Award Winner.
Account specialist
Matt Jenkins
Matt joined IT Kauai in June 2016. He graduated from Columbia International University and had previous experience as an AV and IT technician. Matt is a certified 3CX Intermediate Phone System Engineer. He specializes in networking, system administration, and cloud engineering.
Account specialist
Shana Tafiti
Shana joined IT Kauai in May 2020. She is currently working in both Projects and Support teams. Shana travels between the islands to offer managed services to customers.
oahu office lead
Logan Alcott
Logan manages IT Kauai’s clients on Oahu from our office in downtown Honolulu. He is a 3CX Certified Engineer and is working on his CompTIA Network+ certification. Originally from Wisconsin, his family moved to Kauai in 2001. Logan previously worked at Blackhawk Security and Omao Tech. Outside of work, he dabbles in robotics.
NOC engineer
Lex Mink-Flacco
Lex manages and monitors client backups and occasionally helps out on Support tasks. She moved to Kauai from Ithaca, New York when she was 14. While in high school, she worked as an intern at IT Kauai. She then went on to earn a degree in Computer Science from the University of Hawaii, Manoa. Lex held various IT positions on campus before joining IT Kauai in December 2018.
level 2 engineer
Griffin Madden
Griffin joined IT Kauai in August 2019 and brings 10 years of hardware and software experience. Originally from Indianapolis, he moved to Kauai in 2010 and previously worked as an Apple Certified Macintosh Technician. He has a degree in Electronics Technology and plans to further his education at University of Hawaii West Oahu. Currently, Griffin is part of the Support Team.
support technician
Orion Clark
Orion joined the support team at IT Kauai in September of 2020. He was born and raised on Kauai and brings previous IT experience. Outside of work, Orion enjoys building specialty PCs.
Project Engineer
Jonah Plemer
Jonah grew up on Kauai and joined the company in October 2018 as a part of the Support team. He transitioned to the Projects team as Lead Project Engineer and is a 3CX Advanced Certified Engineer. Jonah served as an Infantryman in the US Marine Corps for 5 years. He was deployed to various parts of West Africa and achieved the rank of Sergeant before returning to Kauai.
project technician
Jake Reilly
Jake grew up on Kauai and joined the company in October 2020 as a part of the Projects team. He previously worked as an Apple Certified Technician and has been building and repairing desktops for several years. Outside of work, Jake trains at his local athletic club and participates in statewide fitness competitions.
project technician
Darren Curammeng
Darren joined IT Kauai in November of 2020 on the Projects Team. He was born and raised on Kauai.
sales admin
Esther Yadao
Project admin
Julia Massaro
While on a summer break from her business studies, Julia became an intern at IT Kauai in 2019 and worked on software implementation. She rejoined the team in May 2020 as a marketing admin, and joined the projects team in January 2021. She has MOS PowerPoint and Excel certifications.
hr and accounting manager
Denise Hawthorne
Denise oversees all of Accounts Payable, Accounts Receivable, Procurement, Payroll and Human Resources. She has been a Kauai resident for over 25 years and joined IT Kauai in November 2007. With over 27 years of industry experience working for companies like Maxim Healthcare and Pahio Resorts, Denise helps manage our office administration to keep things running smoothly. Outside of the office, Denise balances her time between family and community volunteering.